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Programs that are using the drive, such as a software CD player or disc burner, can cause your disc tray to open automatically. It's possible for a software program to open and close your disc drive tray. If you're encountering this issue, try the below recommendations. CD-ROM or other disc tray opens by itselfīelow is a short listing of possible causes that cause a disc drive tray to open by itself. If this is the case, we suggest you replace the drive. If the above recommendations don't work and the drive tray doesn't push in or goes in slowly, the drive gears may be malfunctioning. If you're pushing the tray try pushing the button instead. Push the button instead of pushing the tray All disc drives support the ability to gently press the tray to put it back into the drive. If you are using the button to put the tray back in the drive try pushing the tray towards the drive instead. If there's a disc in the tray, remove it to make sure it's not causing your problem. Keep in mind that disc drives are not meant to be open, and disassembling the drive will void the warranty and in some cases can damage the drive. If you're concerned about damaging the disc (if not already damaged), you may want to consider removing the drive and disassembling it. If a disc is stuck in the drive try using a pair of needle nose pliers and remove the disc.

Shine a flashlight in the drive to determine if a disc or other object is stuck in the drive. If a disc isn't seated correctly, or a foreign object was put in the drive by a child, it can cause the drive tray to remain out. However, the steps below can still be attempted before replacing the drive.

Personally, a cheap external CD/DVD drive is even a better option.Updated: by Computer Hope CD-ROM or other disc tray does not closeĪ CD-ROM or other disc drive tray that does not close or remain in the drive is often an indication of a hardware failure. If something physical broke, like the eject button itself, you’ll probably be better off taking it to a hardware repair shop or simply swapping the drive out with a new one. Be careful to not freeze or touch the read/write head on the drive when doing this. My recommendation is to purchase a bottle of compressed air and shoot it around inside the drive area while the tray is out. If you are able to get the disc out of the drive, the first thing you should do before putting another disc in is cleaning the inside. They are pretty decently priced, under $100. If you don’t feel comfortable trying to replace the internal CD/DVD drive, you can always get an external drive. You can find tutorials all over the internet. Internal CD/DVD drives are fairly simple to swap out in desktop computers. Sometimes, especially in slot loading drives, the disc may just jump out of place. Don’t use a lot of power, just a light tap. To learn more about that, check out this article on USB connection problems. Plug it back in, start it up, and try the step above. – Shut down your computer, disconnect the power cable, and wait a couple of minutes.
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If Windows loads to the login screen, and the tray isn’t open, stop pressing. Believe it or not, this works a lot of the time. Push it repeatedly and rapidly, like it’s the A button and your on level 10 of Mario Bros trying to beat Bowser. If you are using a slot loading drive (MacBook), this would be the eject button on your keyboard. As soon as it starts loading back up, even before you see the Windows loading screen, start pressing the eject button on the drive. May the force eject be with you.Ĭlose out of all applications and make sure that you have saved anything that needs to be saved. Many people have reported that this does not work. Use a toothpick, bent paperclip, or needle to push the button. To check to see if yours does, look near the face of the CD/DVD drive and you should see a small hole. Not all drives and burners have this feature.

Next, you can try to to force eject the CD/DVD tray.
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You should be able to download it from the CD/DVD drive manufacturer’s website. To do this, you will need to make sure that you have a backup of your driver.
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If you have just recently upgraded your operating system, this often times can cause some device driver incompatibilities.Īnother thing that you can try is uninstalling the driver for your CD/DVD drive and reinstalling it. A system restore will uninstall several files and changes to your computer that were made within a certain time frame. To troubleshoot this, try doing a system restore. Chances are good, that you may have installed a program, application, update, driver, etc., that messed with the CD/DVD drive driver. The CD/DVD drive was working a week ago right? But all of a sudden it just stops. Sometimes you can eject the stuck disc using Windows commands. Right-click on your CD/DVD drive choose eject from the drop down menu. Method 1 – Try Ejecting from Within Windows
